Our premium products
Our Services
We have always adhered to the service tenet of “making cooperation more worry-free”, and have built a full-chain service system covering pre-sale, in-sale and after-sale to provide professional support for partners
01.
Pre-sales: Accurately meet needs
The professional consultant team communicates one-on-one to gain an in-depth understanding of the customer’s scenarios (such as schools, scenic spots, communities), budgets, functional requirements and customized ideas;
Provide free site survey and scheme design services, and issue 3D renderings and detailed quotations based on factors such as site size and audience groups to ensure that the scheme meets the actual needs;
02.
On sale: Efficient guarantee landing
After the order is confirmed, an exclusive service group will be established to synchronize the production progress and logistics information in real time, so that customers can grasp the order dynamics at any time;
Arrange designers to follow up the whole process of customized projects, adjust the details according to customer feedback, and ensure that the final product is consistent with the design plan;
03.
After-sales: intimate problem solving
All products provide warranty services (the specific period can be supplemented), and the repair and replacement of parts and components that are not man-made damage are handled free of charge during the warranty period;
Set up a 24-hour after-sales hotline, respond and provide solutions within 48 hours after receiving feedback on the problem, and speed up the processing in remote areas as appropriate;
04.
Regularly visit clients
Regularly visit cooperative customers to understand the use of equipment, provide maintenance suggestions, and help extend the service life of equipment.
From demand communication to long-term use, we use meticulous service throughout, so that every partner can feel the worry-free and assured cooperation experience.
Our Products
The synonym for premium play products—Xidong
All products are applicable in the following scenarios
Different products suit different scenarios. We can install equipment appropriately based on specific scenarios. Rest assured, all installations are uniformly arranged and executed by our professional engineers!
Transformable Cloud Ladder Climbing Frame
400*220*255 Specifications: Steel pipe 89*2.5mm, 38*2mm round tube tire swing set (1 set), climbing rings (1 set), hanging balls (1 set), U-shaped swing (1 set), colored climbing ladder (2 sets), basic climbing rope (2 sets).
Stainless Steel Slide
Made of 304 stainless steel, it offers exceptional corrosion resistance and wear resistance, requiring no special maintenance for long-term use.
Wooden slide
Multiple design styles, featuring elements like small cabins and windmills, combined with diverse facilities such as climbing nets, crawl tunnels, and colorful rings, greatly stimulate children’s curiosity and desire to explore, enhancing the fun and appeal of play.
Playground
The indoor large-scale play center features an integrated play area combining slides, climbing nets, ball pits, trampolines, and other recreational activities.
Customized solutions
Design tailored to the client’s unique site conditions, thematic style, and audience requirements.
We Provide the Best Service in Industry
Should you have any questions or requests, please feel free to contact us at any time.